Skype for Small Business

Oprah has been skyping forever, or so it seems. I’m not really Oprah’s biggest fan, but I gotta love a woman who sets trends worldwide. ;) Is it time you started utilizing it too? On the very front page of Skype’s website it will tell you all of the things that their service will do for free.

  • Voice and video calls to anyone else on Skype
  • Conference calls with three or more people
  • Instant messaging, file transfer and screen sharing

What is so cool about it?
The screen sharing option I love. Of course, it isn’t as wonderful as remote desktop or Teamviewer where you are able to take over the shared screen to literally show guests how to do something on their computer. Let’s face it though, these options aren’t universal, and not everyone has cash to drop on a Teamviewer license for each client computer.

Think about it though, how often do you have to say: “OK, now what do you see?” when you are trying to walk someone through any task on their computer? And people often remember how and where to do something when they do it themselves other than have you take over their mouse and do it for them right?

How does it compare?
Many of you still use AIM pro for the desktop sharing which I would say isn’t any better or worse than the Skype version. If you don’t have either then you might as well jump on the skype bandwagon since you will likely find more businesses on Skype than you will AOL.

Skype Business Solutions
Skype’s business solutions offer more services like integrating with PBX operators (like if you already use Ringcentral for voicemail boxes and such) and if you have employees across the globe, you can set up an account for them.

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