Email is the single most important tool that you will use in your new virtual office. You will use it for communication, record keeping and scheduling. The biggest and best free e-mail providers are yahoo, hotmail, and google’s gmail. Even if you already have an e-mail address, you really should set up a separate e-mail address account for your work at home. You are less likely to miss important messages from clients when they are not mixed in the same inbox as your friend’s forwards and your J Crew e-subscription right? You should look for e-mail that is free (at first of course, later if you have extra money you can spend whatever you want on e-mail. Heck, maybe you’ll be able to pay someone else to deal with your e-mail for you!) Ok, back to reality. Look for a service that gives you lots of space, and a free calendar to keep track of appointments and remind you to send your clients updates etc.